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    May 11

    报警后110不作为怎么办?

         其实这篇日志也是联系今天刚写的《中关村海龙持刀抢劫事件》那篇日志想到的。

         现在110接到报警后,报警服务台会根据事件所处地点联系最近的派出所,派出民警处理。很多时候,如果民警执法不公(通常是不作为),我们往往就无计可施了。其实这个时候,可以记住他的警号,再打110对其投诉,一般这样的问题,到110都会及时转给督察部门。现在督察部门要求在全国建立24小时值班备勤制度,这样可以在发生问题的时候及时赶赴现场。
     
         举个例子说明一下,还是中关村发生的,哈哈哈。(我所说的所有东西,都是在我认识的人身上发生的真实事情。)
         有个上大二的女孩去中关村买电池,买回来无法充电,于是又去那家店换了一个。但回来后一周,这块电池又不能使了,她就又去中关村找那家店。但店主既不想再换,也不想退款,于是小女孩打110报警了。不一会儿警察就过来了,发现警察和店主认识(可以理解,毕竟是分管这一片的派出所派的民警)。说明事情后,民警说你们自己协调协调,但劝说方式却是向着店主的。女孩也挺冲,说警察你什么都不管,我投诉你!民警没有屌她。末了电池还是没解决。
         但之后,女孩真的记下那个人的警号并投诉其不作为,最终也由110帮助把电池给退了。而且问题解决两天后,督察还打来电话,问是否妥善解决问题了,是否需要那个民警当面道歉等,态度是相当好。
         这个故事里,她是事后才投诉的,不过我觉得遇到一些严重的事,当时立即投诉也能得到解决吧。
     
         扯得远一点,我觉得虽然现在社会有很多弊病,但毕竟是向好的一面发展,虽然过程会很长久,但毕竟逐渐由人治向法治靠拢是有目共睹的。所以我们也要转变观念,不要再有青天大老爷的观念,仿佛当官的、当警察的给咱做不了主,就什么办法都没了。还是要转变观念,寻求制度和程序去解决问题。

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    牛 乖乖wrote:
    呵呵我发觉你的文风很适合给《7日7频道》的李向显做节目台词^_^
    May 12

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